Tuesday, September 16, 2008

Airtel or Shriman 420

The supposedly mega group company Bharati Airtel, is just another Shriman 420.

I purchased an Airtel mobile Friendz pack, which toted an attractive local SMS tariff of Rs. 0.15 per minute, on 7th of this month. But they are charging me now Rs. 1/- per minute just like other regular packs.

I have been after them from day one. But it would have been easier to wake up Kumbhkarna.

"They started telling me that they have discontinued the pack. But they do not respond when I ask them, why do they sell it still and keep on their website as one of their existing schemes?"

Shall we take a pledge!!!
That we would protest by our united action!!!
Friends ! Let us not start new business with Airtel for at least one year.

The organisation should lose, at least 1000 times our financial loss for the trouble and anguish they have caused us, the consumers.

Samsung a Hi-Tech Company?

I purchased a 15" LCD monitor from Samsung nearly 31/2 years back. I paid Rs. 17,000/- at the time.

Just
after completing 3 years, their warranty period, the monitor started showing display problems. I started getting streaks and ghosts, particularly with photographs and movie content.

Is LCD technology reliability is lower than that of CRT?

Still, as it was beyond the commercial warranty, I was ready to pay for the repairs. But what about Samsung!!!

Their service person first told the panel needs replacement. After questioning Samsung on this issue, persistently for over 10 days, they agreed to check once again. The service person this time, checked by substituting with another panel. But problem remained!!! He said the problem now, is with logic board.

He took the monitor to his service centre. Returned it after 15 days. I should agree that the problem was corrected by around 60%.

The inference remains that Samsung could not rectify even a simple electronic circuit like their logic board fully!!!

The monitor is still in use, displaying Samsung's weak Product / Service technology.